Job Description
Assigned as project manager, development manager, lead developer, and account manager on customer relationship
management projects throughout the nation. Managed direct reports, evaluated employee performance,
interviewed employee candidates, designed mission critical interfaces that synchronized data between CRM
and ERP systems, and was recognized as one of the top SalesLogix (CRM) experts in the world.
Responsibilities included estimating project costs, project scope management, creating project change
requests (PCR’s) when necessary for approval, governing project plans in MS Project, leading an internal
status meeting for upper management, providing resource management, and ensuring project objectives were met.
Projects
Boise Cascade Office Products and The Reliable Corporation
Managed $2 million CRM projects by leading a seven-person development team, managing project costs, scope, resources, conducting weekly upper management status meetings, and working with mid-level and less experienced developers to perform as senior developers.
Oversaw, optimized, and troubleshooted the CRM projects' complicated environment with over 2,000 users, over 300 concurrent network users, and over 100 remote synchronized users connected to over 6+ GB SQL Server databases using 5+ Citrix Server array on a TCP/IP over Novell IPX/SPX network.
Designed and implemented mission critical interfaces using custom windows services between IBM’s IMS and SQL Server 7 databases using Visual Basic 6 and IBM’s MQ/Series.
Motorola
Performed an intricate database migration, from Oracle to SQL Server after SalesLogix (the independent software vendor) stated the move would be impossible.
Human Resources Inc
Developed a time clock system used at over 700 locations worldwide, that synchronized data between SQL Server 6.5 and remote Access 97 databases. This system tracked when employees at each location clock in and out during the day. A Visual Basic 6 application (with an integrated browser), Active Server Pages, ActiveX DLLs, and ADO data connections were used in this solution.
Menasha Packaging Company
Converted a barcode scanner and remote dial-in intensive Visual Basic 3 application to Visual Basic 5 and created an InstallShield installation package for the application.